UPS CEO Carol Tome has revealed that the costs incurred by the company for the new Teamsters contract are less than the “$30 billion in new money” claimed by the union. While she did not disclose the exact amount, Tome stated that the deal is cost-effective and fair, with a significant portion of the compensation allocated to the first year. Tome highlighted the importance of work/life balance for employees while retaining the ability to deliver on weekends.
The contract agreement prevented a potentially disruptive work stoppage, and UPS will now focus on mitigating labor costs, driving productivity through automation, and providing a positive experience for customers. The article also mentions the CEO’s strategic plans, known as “Better and Bolder,” which involve maximizing profits, increasing worker productivity, and incorporating automation and AI for better customer experiences.